1. Data Controller
Monopavall Ltd, 28 South King Street, Dublin 2, D02 C856, Ireland. Email: [email protected]. Phone: +353 1 674 9283.
2. Legal Basis
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018 (Ireland). The Irish Data Protection Commission (DPC) is our supervisory authority (dataprotection.ie).
3. Data We Collect
- Contact details (name, email, phone, address) when you enquire or book services
- Payment and billing information for transactions in EUR
- Technical data (IP address, browser type) via cookies — see our Cookie Policy
- Communications you send us (emails, form submissions)
4. Purposes & Legal Bases
- Contract performance — delivering botanical styling services you request
- Legitimate interests — improving our website and responding to enquiries
- Consent — marketing communications and non-essential cookies
- Legal obligation — tax, accounting, and regulatory requirements
5. Data Retention
Enquiry data: 2 years. Client records: 7 years (legal/accounting). Cookie consent records: stored locally under key monopavall_bond_consent.
6. Your Rights
Under GDPR you have the right to access, rectify, erase, restrict processing, data portability, and to object. You may withdraw consent at any time without affecting prior lawful processing. To exercise rights, contact [email protected]. You may lodge a complaint with the DPC.
7. Data Sharing
We share data only with service providers (hosting, payment processors) under data processing agreements. We do not sell personal data. Transfers outside the EEA use appropriate safeguards (Standard Contractual Clauses).
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
9. Changes
We may update this policy. Material changes will be posted on this page with an updated date.